Time is money. Check back soon for time comparisons in using various on-demand CRM services.
Compare Upswing
Product Manager's Note: Some CRM implementations fail in part because of complexity and user fatigue, and we think the click comparisons among on-demand vendors below are instructive. The reduced labor and increased efficiency of Upswing CRM associated with these frequently performed actions is representative of the entire Upswing application. When amplified over the course of a year, a significant amount of labor reduction and time savings is accrued on Upswing relative to other CRM systems, as well as increased productivity and user satisfaction. We'll soon be publishing the time is takes to perform these frequent, everyday CRM actions below and others.
| Action / Required Clicks |  $20-$37/mo1 |
 $44/mo2 |
 $65/mo3 |
 $25-$44/mo4 |
 $70/mo5 |
 $40/mo6 |
 $65/mo7 |
|---|---|---|---|---|---|---|---|
| Add a note to a contact | 1 | 3 | 3 | 3 | 4 | 4 | 3 |
| Add a note and a follow-up task to a contact | 5 | 10 | 7 | 7 | 9 | 9 | 9 |
| Add event related to a contact from calendar | 4 | 14 | 12 | 12 | 6 | 13 | 12 |
| Change date/time of a calendar event | 1 | 7 | 11 | 11 | 12 | 9 | 9 |
| Mark a task complete | 1 | 3 | 2 | 2 | 2 | 2 | 2 |
| Total clicks | 12 | 37 | 35 | 35 | 33 | 37 | 35 |
1Upswing CRM: No long-term commitment is required and no minimum users to join.
2Microsoft Dynamics CRM Online, Professional: A 5-user minimum is required, and a 12-24 month commitment.
3Salesforce.com Professional Edition: A 5-user minimum and a 12-month commitment is required.
4Zoho CRM Enterprise Edition: Starts at $25/month; extra 500MB storage costs $19/month.
5Oracle CRM On Demand: A 12-month commitment is required at the starting price of $70.00 per month/user.
6SugarCRM: A minimum 5-user and a full, upfront 12-month payment is required, so the minimum cost to start and join is $2400.00.
7Redtail Technology: Redtail CRM is priced per database and not per user. Each database comes with the option to add up to 15 named users. If you exceed 15 users, you must pay another $65.00 for an additional "block."
Note: The comparison information presented here represents the current views of Upswing CRM as of September 2, 2008 based on the published prices of the vendors listed above and third-party users. Upswing CRM cannot guarantee the accuracy of any information presented after the date of publication. This comparison webpage is for information only. Upswing CRM makes no warranties, expressed or implied in the information contained on this webpage.